STUDIO’S POLICY

• All appointments require a NON-REFUNDABLE DEPOSIT that goes towards your appointments
• If you are more than 10-15 minutes late for your appointment, you will be subjected to an extra charge of $50, after 15 minutes your appointment will be canceled, and another deposit is required to rebook.
• 72 hours’ notice is required if you need to reschedule an appointment. Only ONE time
  rescheduling is allowed. If you fail to do so your deposit will be forfeited.
• Touch up appointments – Only ONE time rescheduling is allowed.
• If you no show without giving any notice, you will be charged 100% of the value of your appointment.
• If you have had ANY work done by a previous artist, please submit clear photos to get approved before booking. All previous work is considered a full service and subjected to an extra charge of $60+ depending on the severity of each case. Please email clear photos of your brows in natural lighting to: info@thebrowcreator.ca. Failure to get approval and the work can not be done will result in loss of deposit.
•  NO guests including kids or pets allowed due to cross contamination and interruption.
• All results will vary per person depending on: skin, blood type, lifestyle, existing hair, bone structure, any medications taken and aftercare.
• Pre and post-care instructions are sent out in an email confirmation when booking. It is the client’s responsibility to follow all instructions.
•  PRICING IS SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
•  We reserve the right to refuse service or fire a client for any given reason. Aggressive behavior in any form will not be tolerated.

• Actively positive with COVID 19 or have been in contact with someone who has been tested positive recently
• Received the COVID vaccine within the last 2 weeks
• Pregnant/breastfeeding ( at risk & sensitive due to changes in hormones)
• History of Keloids or Hypertrophic scarring (Ombre is fine for some people, email forphone consultation)
•  Accutane in the past year
• Skin irritations: Psoriasis, Eczema, Shingles, active cold sores, acne, rashes, sunburn & lesions near the treated area
• Deep wrinkles in the brow area might give brows an uneven look
• Diabetic/high blood pressure. This must be under control (please consult doctor)
• Chemotherapy/Radiation (please consult doctor)
•  Blood thinning medications
• Viral infections and/or diseases
• Epilepsy (fainting/seizures)
• Anemic (can faint easily)
• Under 18 years old
•  Botox/Fillers within 4 weeks of your appointment
•  Facial surgery (must wait 3-4 months)
• Use of retinol/retinoids (VITAMIN A) – must be off at least for 4 weeks as it affects healing and skin sensitivity
• If you have any transmittable blood related conditions or diseases such as Hepatitis B,C or HIV
• Suffer from bleeding disorder such as hemophilia or have healing disorders
•  Pacemaker or have major heart problems
• Any skin allergies to pigmentation or makeup
• Skin cancer
• If you have a scar in the procedure area, this area will be more difficult to implant pigment
• Taking steroid medication
•  If you are allergic to Lidocaine, Epinephrine, Prilocaine, Benzocaine, Tetracaine in a cream or gel form are typically used as anesthesia/numbing
•  Chemical peel within 2 weeks of your appointment
• Brow tinting /Brow lamination within 4 weeks of your appointment
•  Any treatment, medication, or illness that compromises the immune system / healing would make you NOT a good candidate for micropigmentation procedures
•  For Lip Blush:If you have active cold sores or history of cold sores (MUST take antiviral herpes medication a week prior to appointment
•  For Lip Blush – If you are a smoker, you may not heal properly & may have zero retention.

For dark lip neutralization services, smoking will cause darkness in lips to reappear